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How to report if you crash

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Moderators: Protego, Protego, Protego, Protego, Protego

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Protego
Posts: 163
Character Race: Ami
Character class: Cleric
Character level: 80
Character guild: Phoenix

How to report if you crash

Post by Protego » Thu May 02, 2019 4:28 pm

First of all to be able to report a crash and provide the PO team with files to help to fix these problems, you must run the client from the Launcher.

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Now, If you crash, your client will create a dump file in PO folder.

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What do you have to do now?

You have to make a rar file with the dump ones and upload in MEGA or similar site and send the link to Ogi Malinic in Discord.

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How to make a rar file?

Right click the dump file:

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Provide us all the information and send us the right dump file.

Example:
  • Which maze you were at
  • or town
  • Mounts around
  • what was the last thing you did
  • Any other thing that you consider is important.
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